Privacy Policy – PackXCity

Effective Date: March 5, 2025

At PackXCity, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or make a purchase. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use PackXCity, we collect different types of information, including:

1.1. Personal Information

  • Name, email address, phone number, and shipping address when you make a purchase.
  • Payment information (processed securely through third-party payment providers).
  • Account login details (if you create an account with us).

1.2. Non-Personal Information

  • IP address, browser type, operating system, and device information.
  • Cookies and tracking technologies to analyze user behavior and improve site performance.
  • Aggregate data about website usage, such as pages viewed and time spent on the site.

2. How We Use Your Information

We use your information for the following purposes:

✅ Order Processing & Fulfillment – To process transactions, deliver products, and provide order confirmations.
✅ Customer Support – To respond to inquiries, provide assistance, and improve our services.
✅ Marketing & Promotions – To send promotional offers, newsletters, and updates (only if you opt-in).
✅ Website Optimization – To analyze site traffic and improve user experience using cookies and tracking tools.
✅ Fraud Prevention & Security – To protect against unauthorized transactions and ensure the security of our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers (such as payment processors, shipping carriers, and marketing platforms).
  • Legal and regulatory authorities if required to comply with laws or respond to legal requests.
  • Business partners in the event of a merger, acquisition, or company restructuring.

All third parties are required to maintain the confidentiality and security of your data.

4. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience and optimize our services.

4.1. Types of Cookies We Use:

  • Essential Cookies – Required for core website functions (e.g., shopping cart, user login).
  • Performance Cookies – Help us understand site usage and improve performance.
  • Marketing Cookies – Used to personalize ads and track marketing campaigns.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

5. Data Security & Protection

We implement advanced security measures, including SSL encryption, firewall protection, and secure payment processing, to keep your personal information safe. However, no online platform is 100% secure, so we recommend using strong passwords and avoiding sharing sensitive data over unsecured networks.

6. Your Rights & Choices

You have the right to:

✔ Access Your Data – Request a copy of the personal information we hold about you.
✔ Correct Your Data – Update or correct inaccurate personal details.
✔ Delete Your Data – Request the removal of your information (subject to legal obligations).
✔ Opt-Out of Marketing – Unsubscribe from marketing emails by clicking the “unsubscribe” link.

To exercise these rights, contact us at info@packxcity.xyz.

7. Third-Party Links & Advertisements

Our website may contain links to third-party websites or display Google AdSense advertisements. These external sites have their own privacy policies, and we are not responsible for their content or data practices. We encourage users to read the privacy policies of third-party websites before providing any information.

8. Google AdSense & GDPR Compliance

We use Google AdSense to display relevant ads based on user interests. Google may collect data through cookies and personalized advertising technologies. To comply with GDPR and online privacy laws, users can:

🔹 Manage Ad Preferences – Customize Google ad settings at Google Ad Settings.
🔹 Opt-Out of Personalized Ads – Visit the Network Advertising Initiative Opt-Out page.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we discover that a child’s data has been collected, we will take immediate action to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. The latest version will always be available on our website. If there are significant changes, we will notify users via email or website notification.

Last Updated: March 5, 2025

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Address: 91 Rowland Rd, Ormiscaig, United Kingdom
📞 Phone: 078 4704 4185
📧 Email: info@packxcity.xyz
🌍 Website: PackXCity

Thank You for Trusting PackXCity!

We appreciate your support and are committed to providing a safe and enjoyable experience for all our customers.